Shipping Policy

All orders placed on our website will be processed and dispatched within 1-2 business days, excluding weekends and holidays.

We offer the following shipping options:

Letter Post (Orders under $40): For orders with a total value less than $40, we offer a cost-effective Letter Post shipping option. This method typically takes 2-5 business days for delivery within Australia. Please note that Letter Post does not come with tracking and may be subject to longer delivery times.

Parcel Post (Orders over $40): Orders with a total value of $40 or more will be shipped using our Parcel Post service. This shipping method includes tracking and provides a faster and more secure delivery option. Parcel Post orders usually arrive within 1-3 business days, depending on your location within Australia.

Shipping Costs

Shipping costs are calculated based on the total order value:

Orders over $25 are shipped free of charge using either letter post or parcel post depending on the total order value.

Order Tracking

For orders shipped using Parcel Post, you will receive a tracking number via email once your order is dispatched. You can use this tracking number to monitor the status and location of your parcel throughout the delivery process.

Shipping Restrictions

At this time, we only ship within Australia. We do not offer international shipping.

Delivery Times

Please note that delivery times are estimates and may vary depending on your location and any unforeseen circumstances. We make every effort to ensure that your order arrives as quickly as possible, but we cannot guarantee specific delivery dates.

Order Confirmation

Once your order is placed, you will receive an order confirmation email with details about your purchase and estimated delivery times. Please review this email to ensure that all information is accurate. If you notice any discrepancies, please contact our customer support team as soon as possible.

If you have any questions or concerns regarding our shipping policy or the status of your order, please do not hesitate to contact our friendly customer support team. You can reach us at hello@justbreathe.au.

Thank you for shopping with Just Breathe. We appreciate your business and are committed to providing you with exceptional products and service.